STEPS TO CUSTOM NAME
Follow the store. Name will be customized for free
If you need to customize your own name on the thermos, please remarks the name on the order, or leave us a message immediately after payment.
If we didn't receive the remarks in time, we will send the mug without customized name directly.
Tips: Customized name is free, and the color is only one color (stainless steel Silver color).
Samples of custom name
Insulated Stainless Steel: 20oz tumbler is with Double-Wall vacuum technology to keep drinks hot for over 6 hours and cold for around 24 hours.
Premium Material: The tumbler is made from high quality 304 food grade stainless steel. Lead free and durable. Rust-proof, easy wash and unbreakable.
Superior Powder Coated Finish: Sweat proof, easy grip, the advanced technology prevents heat transfer to outer wall, condensation free and long lasting. Electro polished inside delivers elegant look. Designed for car cup holders.
BPA Free Sliding Lid, Eco-friendly and Splash Proof: Extra sealed and the lid cover provide maximum splash-proof capability. Drink hole on the top for easy sipping. Straw friendly.
One mug to use in everywhere like driving, fishing, hiking, climbing, riding, sporting and in the office.
After sales rules:
1.Q:my order logistics information has not been updated for 20 days? What should I do? A:If you use worry free standard logistics transportation,the above situation may be that the package is lost.If you haven't received the package after the delivery period,you can contact the customer service to send it again or file a dispute for refund
2.Q: what if the goods are damaged when I receive them?
A:Honey,don't worry in this case.If the items inside the package are broken when you receive it, you can contact the customer service to provide photos within a week After verification,we will reissue or refund it to you!(Noteplease contact customer service at the first time when you find the goods broken after receiving the goods)
3.Q: what if I need to change my address?
A:Hello,in this case,if the package is not sentyou can contact the customer service,and we will change it to the address that needs to be changed for you!
If the package has been sentyou need to wait until the package arives at the local post office, contact the post office to provide your logistics bll number and ask the staff to delivel it to the correct address for you!Note:when the goods are delivered,the seller wil not be able to change the aodress for you. You need to contact the local post office by yourseli
4Q:what if the package delivery fails?
A:Thefirst case is thatyour address is wrong.The post office dispatcher didn't find your home,so the delivery failed. In this case,you need to check your address.if the address is wrongyou need to contact the local post ofice to send it to the correct address for you! The second situation may be that you are not at home when the post offic delivers for you,and the delivery fails.In this case,you need to contact the post ofice and agree a new delivery time with them to ensure that it can be delivered to your home smoothly Notein case of the above situation,please contact the local post office as soon as possible.Your package will be kept in the post ofice for 7 ~ 15 days.Beyond this time, the post ofice will destroy the package,so you can't get your package.)
5.Q: what ifl don't like it after receiving the goods?
A:Dear,if you don'tlike the goods after receiving them,you can retum them and refund them.You can retum them according to the instructions of the voucher When we receive the goods,we willrefund them for you! We have purchased freight insurance for each order.You don't need to bear the freight ofretum! This makes you buy more at ease!