Refund & Return Policy

What should I do if the coffee I bought is not what I expected?

It’s very simple. You will receive a pre-paid label for return so that you can send the product back to us. It is up to you. We will issue a full reimbursement once we have received the package from our shipping department.

How to delete a shipping address?

Log in to your account. Click the “My Account” icon in the header.


Click DELETE next the shipping address to be removed. Next, click “YES. DELETE” in the pop-up that opens.

How to track an order on will send you an email confirmation once you have placed your order. You will receive a shipping confirmation with tracking information once your order has been shipped.

You can access your order details and track information if you have a Account.

First, sign in to your account. Next hover over the Profile Icon at the top right and choose ‘Track My Orders’.

Next, click to go to the ORDERS page. Auto-Delivery subscribers will see their Auto-Delivery Orders page. To access any orders placed, click on Order History.